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OMNI PAYMENT SOLUTIONS

Frequently Asked Questions (FAQ)

Explore our comprehensive FAQ ( hyperlink) section to find quick answers to common questions about our payment solutions, account management, and more. If you can’t find the information you’re looking for, don’t hesitate to contact our support team.
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FAQ

It’s easy to sign up – complete the ‘Get in Touch’ form below with your name, email, phone number and business name and we’ll send you a login to our merchant portal. The merchant portal will give you access to our test environment where you can explore our APIs. You can also submit your onboarding application by uploading the relevant documents online. Once you’re approved, you can generate Production credentials and start accepting payments. Your application will be reviewed and approved typically within 24 hours.

Pricing

At OMNI Payment Solutions, we recognize that businesses are diverse, and their payment processing needs can vary significantly. Our pricing structure is designed to be flexible and transparent, taking into account several factors to provide a fair and tailored solution. Prices are subject to the merchant category, volume of transactions, payment type, and risk assessment.

Factors Influencing Pricing:

  1. Merchant Category:
    • Different industries have unique demands, and our pricing reflects the specific requirements of your merchant category. Whether you’re in retail, hospitality, e-commerce, or another sector, our pricing is tailored to align with your industry standards.
  1. Volume of Transactions:
    • We understand that businesses come in all sizes, from start-ups to enterprises. Our pricing considers the volume of transactions you process, ensuring that you receive a cost-effective solution that scales with your business growth.
  1. Payment Type:
    • The type of payments you handle, whether credit cards, debit cards, mobile payments, or international transactions, can impact pricing. Our transparent approach ensures that you are aware of how different payment types influence costs.
  1. Risk Assessment:
    • Our risk assessment evaluates various factors related to your business, industry, and transaction history. This comprehensive evaluation helps determine the level of risk associated with processing payments for your business and may influence the pricing structure.

Get a Customized Quote:

For a personalised pricing quote tailored to your business, please connect with our Sales Team. We are committed to understanding your specific needs, discussing your transaction volume, payment types, and risk profile to provide you with a transparent and competitive pricing proposal.

Contact Us:

Why Choose OMNI Payment Solutions?

  • Transparent Pricing: Our commitment to transparency means no hidden fees or surprises.
  • Tailored Solutions: We work collaboratively to understand your unique requirements and provide a pricing structure that aligns with your business goals.
  • Scalability: As your business evolves, our pricing scales with you, ensuring continued value.

At OMNI Payment Solutions, we are dedicated to providing you with a pricing structure that meets your specific needs and contributes to your bottom line. Contact us today to discuss your requirements and receive a customised pricing quote.

No, Omni Payments will settle into your existing bank account – you will simply need to provide and confirm your bank account details.
Yes, we support businesses with a variety of payment options including gateway integration, Pay by Link and virtual terminals. We also have alternate payment methods such as PayPal, Alipay & WeChat Pay.
Our virtual terminal allows businesses to easily accept over-the-phone payments. For face-to-face payments Omni has a range of physical payment terminals to suit your needs. Novatti’s innovative Tap2Pay solution allows businesses to accept face-to-face payments using just your mobile phone or tablet.
Yes, Refer to our Direct Debit Service Agreement for more information.
Yes, customers can manage their own schedules for recurring payments by securely storing the payment card data in our platform to prevent any risk of your customers’ data being exposed.
Our integrations are simple to use and we have clear online documentation: https://api-docs.omnipaymentsolutions.com You can reach us on support@omnipaymentsolutions.com for any ongoing support queries.
Yes. Omni Payment Solutions supports a wide range of alternative payment methods such as PaybyCrypto, QR Code Payments and wallet-based payments. Reach out to our sales@omnipaymentsolutions.com for more information.
Payment gateways typically require a processor (such as a bank) to fully support card payments online. Omni is different in that it acts as both the payment gateway and processor and can offer a variety of solutions in one. Most gateways will be limited by the capabilities of the processor or bank that they are connected to. By choosing Omni, merchants gain access to numerous additional features and services offered by the wider Omni Group.
Upon application approval, the promotional rates will be applied to your business account with Omni. There is no fixed time limit.

Get In Touch

Looking to transform your payment processing and elevate your business? Our dedicated team at OMNI Payment Solutions is here to assist you every step of the way. Whether you're a small start-up or a large enterprise, we have the expertise and solutions to meet your unique payment needs.


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